DRIVER APPLICATION
CONNECTION ISSUES SCRIPT
If the Bluetooth or ECM connection indicators at the top of the app screen turn red.
DIAGNOSTIC / MALFUNCTION CODES SCRIPT
A malfunction is generated when the same diagnostic occurs for at least 30 minutes in the last 24 hours.
LOGIN ISSUES SCRIPT
How to Reset a Driver’s Login Credentials.
AUTOMATIC DRIVING SCRIPT
ELD law requires that the logs automatically set the driver’s status to DRIVING as soon as the vehicle moves over 5 mph
LOG MODIFICATIONS SCRIPT
We are not able to edit drivers logs but we can instruct you on how to make a log edit on your own
LOGOUT ISSUES SCRIPT
Things to remember in regards to logging out
RULESET/ EXCEPTION CHANGE SCRIPT
How to manually change the driver’s current ruleset via the driver's application.
HOW TO CERTIFY LOGS SCRIPT
For any logs that need to be edited on the admin portal, the driver will have to certify that log on their application first.
CO-DRIVER LOGIN SCRIPT
There are two ways a co-driver can login while their partner driver is already logged in.
EXPORT LOGS TO FMCSA / TRANSPORT CANADA LAW ENFORCEMENT ...
SERVER STATUS
PRE- INSPECTION
The driver must press the ON-DUTY status where several options are displayed
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